Every Business Has These People
Maybe you recognize them. Maybe you ARE them.
Sarah runs customer service
Every morning she gets the same question: "Where's my order?" Finding the answer takes 15 minutes of jumping between systems. She does this 20 times a day.
Mike manages inventory
The sales team asks him "How many size 10s do we have?" He stops what he's doing, opens three different systems, and spends 30 minutes getting one number.
The owner wants to know
"How are we doing this month?" The team spends hours pulling reports from different places. The answer comes next week, when it's too late to act.
Everyone's frustrated
The team spends more time hunting for information than actually helping customers. Simple questions eat up entire days.
Sound familiar? This was killing our team too.